Zonal Planner - Pune, India - TVS Motor

TVS Motor
TVS Motor
Verified Company
Pune, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Department

  • RBU
  • West
  • Service
  • Job posted on


  • Jul 16, 202

  • Employment type
  • White Collar

Job Title - Zonal Service Plannner


Role Description:


  • Compiling the data from area office level as per the guideline from H.O.
  • Analyse progress on activities as per actions planned and intervene incase of deviations, so that target achievement is complete & in time.
  • Facilitate Zo team with solutions in order to ensure target achievment for the Zone
  • Validate the analysis sent by field team
  • Budget preparation & control.
  • Help AO analysis of complicated issues.
  • Compilation of Best Practices & Sharing them.
  • Coordination of review meet held in area office.
  • Follow-up with TMs for CC closure.
  • Coordinate with HO for a solution or execution.
  • Dealer Network coordination.
  • Collecting the competitor information from area office level.
  • Predict target achievements based on current enablers and trend of CPs.
  • Analysis on scope for improvement.
  • Release newletters periodically.
  • Coordination for Zonal meet.
  • PDCA of new initiatives taken for better results and feedback to HO on shortcomings.

Requirements:

BE automobile/mechanical with minimum 3 years of experiences in handling customer complaints,

Service standards and activities related to customer satisfaction.
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