Operations Professional - Bengaluru, India - BT Group

BT Group

Verified Company

Bengaluru, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Operations Professional

Job Req ID:9082
Posting Date:20-Jan-2023
Function:Business Operations
Location:RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Salary:Competitive
About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT.Roles and Responsibilities
You enable decisionmaking through the power of data and insights
Provides regular and adhoc reporting as required by the business and supports the development of short and longterm plans
Support standardising and subsequent optimisation of core operational processes (typically billing, purchasing, forecasting etc) that support delivery of the IT portfolio of commitments
Detailed analysis and production of insightful operational MIS and KPI's across core functional processes to support proactive and preemptive effective management decision making
You produce highquality, actionable insights to deliver a holistic Digital customer view
Production of (including development of automated opportunities) reporting data and information in response to operational, financial, commercial and audit/ regulatory requirements across key performance lenses
Development and roduction of cyclical and ad hoc operational analysis and specific insight across any number of operational disciplines (planning, forecasting, performance, data modelling) to inform senior management decicion making and policy setting
Ensuring compliance to regulatory, audit and legal requirements typically including purchasing, vendor/supplier commercial relationships, financial frameworks and local/national/international governance e.g. Bangalore SEZ commitments

Skills and Requirements

Adaptable
The environment is dynamic
Ability to develop strong, collaborative working relationships across the business
Expert knowledge of BT & EE's finance, procurement and operational systems and processes to manage all data flows, inputs and outputs associated with Bangalore F&OE team responsibilities
Knowledge of key IT output and operational measures to be able to turn high volumes of disparate data into clear and easy to understand summaries, recommendations and insight to drive senior and operational decision making
Data first mindset and fully competent to manipulate disparate data and sources to provide insight and information including recognising opportunities to automate
Ability to challenge and think outside of traditional process and operating models blending technical, operational and commercial considerations to shape decision making and recommendation submissions
Excellent IT skills, including Excel and PowerPoint, data modelling and experience of business/continuous improvement methodology and practices '
Experience you would be expected to have
Mandatory
Excellent knowledge of BT's financial and operational systems/processes, at a minimum Clarity, iBuy and Markview systems and Group Approvals processes
Sharepoint administration
Accurate and detailed data analysis and subsequent clear insight and recommendation summarisation
Able to confidently articulate process failures/waste hotspots and contribute to redesign and optimisation interventions including establishing permanent process and system fixes.
Desirable
Deep understanding of the IT build & run lifecycle across Technology and external vendors supporting c4,000 underlying apps and infrastructure
Experience of working across multifaceted opertational teams and deep knowledge of core and supporting BT/Technology operational processes
Contiuous improvement qualifications and/or experience such as Six Sigma, Lean etc.

Who is the BT Group
We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive.

our focus is simple:
be the global provider-of-choice for managed network and IT infrastructure services.