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Bengaluru

    Counter Sales - Bengaluru, India - ORRA Fine Jewellery

    ORRA Fine Jewellery
    ORRA Fine Jewellery Bengaluru, India

    5 days ago

    Default job background
    Full time
    Description

    Responsibilities:

    1. Customer Service:
    • Greet customers warmly and assist them in a friendly and professional manner.
    • Address customer inquiries, provide product information, and offer assistance in making purchase decisions.
    1. Product Knowledge:
    • Develop a comprehensive understanding of the products or services offered by the company.
    • Stay updated on product features, specifications, and pricing.
    1. Sales Transactions:
    • Process sales transactions accurately using the point-of-sale (POS) system.
    • Handle cash, credit card, and other forms of payment securely and efficiently.
    1. Cross-Selling and Upselling:
    • Recommend additional products or services that complement the customer's purchase.
    • Upsell by suggesting upgrades or premium options to enhance the customer's experience.
    1. Order Processing:
    • Assist customers in placing special orders or requests.
    • Coordinate with relevant departments to ensure timely fulfillment of customer orders.
    1. Inventory Management:
    • Monitor and manage inventory levels at the counter.
    • Notify supervisors of low stock and assist in restocking products.
    1. Promotions and Marketing:
    • Communicate ongoing promotions, discounts, and special offers to customers.
    • Participate in upselling initiatives and contribute ideas for effective promotions.
    1. Customer Relationship Building:
    • Build and maintain positive relationships with customers to encourage repeat business.
    • Address customer concerns or issues promptly and professionally.
    1. Cash Handling and Reporting:
    • Ensure the accurate counting and reconciliation of cash at the end of each shift.
    • Generate and maintain sales reports as required.
    1. Maintaining Clean and Organized Workspace:
    • Keep the sales counter and surrounding areas clean, organized, and visually appealing.
    • Ensure that product displays are well-maintained.
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