Customer Desk Planner - Pune, Maharashtra, India - Garrett Advancing Motion

Garrett Advancing Motion

Verified Company

Pune, Maharashtra, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Position Summary:

Position is responsible for Customer order's management. To manage cost, shipment, delivery effectively. Coordinate with other functions to meet business requirements.

Key Areas of Responsibilities:

Check EDI (Daily, Weekly, monthly) and prepare shipment planning as per customer need.
Check the shortterm DOS projection vs production plan.
Works with the production /quality / logistics dept to ensure ontime delivery to customers.
Demand arbitration as per customer feedback, market conditions and trend charts.
Optimize FGI (revise the month end forecast).
Follows and reports the customer delivery performance indicator for own customer portfolio (disputes creation).
OTTR forecast calculation based on the tracking sheets.
Define and implement action to improve MAPE/BIAS.
Checks the weekly customer demand, ensures that it is in accordance with the sold capacity and informs the direct manager any outstanding order.
Phase in / phase out with customers with liquidation planning to avoid E&O.
Optimizes special transports to customers.
Quality returns & logistic claims & A CN.
Quarterly Improvement plan & Kaizen event progress update & review with action Plan.
Develops the relationship with customers& measures the satisfaction level (VOC) and defines the action plan to improve it & monthly demand calls. Quarterly Improvement plan & Kaizen event progress update & review with action Plan.

Education/Qualifications:

Diploma in Eng / Any graduate.
Experience : Years.

This is an exciting time to join Garrett Motion Garrett is one of the automotive industry's most iconic brands, a global innovator and technology leader that enables vehicles to be cleaner, more efficient and connected.

With a nearly 70-year legacy, we serve customers worldwide with passenger vehicle, commercial vehicle, aftermarket replacement, and performance enhancement solutions.

Our comprehensive portfolio of emission-reducing and zero-emission solutions advance sustainable motion, from world-class turbocharging and electric boosting technologies for hybrids, to electrified powertrains and automotive software.

With innovations that combine the best of mechanical and electric, Garrett is redefining zero-emission automotive technologies.