Customer Support Executive - Faridabad, Haryana, India - Pure Natural Products Pvt. Ltd

Pure Natural Products Pvt. Ltd
Pure Natural Products Pvt. Ltd
Verified Company
Faridabad, Haryana, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, track orders, follow-up with logistics partners, and obtain details of complaints

  • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders and requests.
  • Follow up to ensure that appropriate actions are taken on customer requests
  • Refer unresolved customer grievances or special requests to designated departments for further investigation
  • CRM Software Operational Knowledge will be remunerated
  • Advance excel skills required

Salary:
₹8, ₹15,000.00 per month


Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Yearly bonus

Education:


  • Diploma (preferred)

Experience:

- total work: 1 year (required)

  • Customer service: 1 year (required)
- or Fresher: 1 year (required)


Language:


  • Hindi (preferred)
  • English (required)

Work Location:
In person

Expected Start Date: 15/04/2024
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