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    Manager I, Device OS - Chennai, India - ADCI - Tamil Nadu

    ADCI - Tamil Nadu
    ADCI - Tamil Nadu Chennai, India

    1 week ago

    Default job background
    Full time
    Description

    • Manage Testing Associates and Sr Testing Associates and will report to the Ops Manager.
    • Ensure delivery and process is managed well and have ability to mentor/coach the team to groom talent
    • Responsible for performance management of all the Associates & Sr. Associates reporting in to him/her, manage expectations of multiple stakeholders across different teams with in a program.
    • Be the point of contact for the team, interact with stakeholders for clarification queries/project execution/work allocation.
    • Able to work with multiple functions in understanding the end to process and drive improvements in the production tool.
    • Ability to work with devices and manage automation enabled projects
    • Required to onboard new projects or test scope by using known and established guidelines
    • Required to look at optimizations in the processes followed and bring about improvement in quality / productivity.
    • In addition to managing process improvements and work allocation, will also manage daily floor operations, create reports, track project/process metrics, review team's performance on regular intervals and also ensure productivity & quality deliverables are met.
    • Support hiring and training of new Associates
    • Able to present write ups and metrics for the team he/she is handling in business review meeting.
    We are open to hiring candidates to work out of one of the following locations:

    Chennai, TN, IND

    BASIC QUALIFICATIONS

    • 2+ years of team management experience
    • Experience an operations, project or program Manager directly managing and developing frontline managers
    • Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.
    • Experience using data to influence business decisions
    PREFERRED QUALIFICATIONS

    • Experience in quality assurance/testing/mobile industry/internet of things (IoT)
    • Experience managing project delivery
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