Customer Service Representative - Jaipur, India - Ace computer Education
5 days ago
Description
Hi Team,
Greetings of the day
A brief Introduction of Teleperformance:
Teleperformance is an Omnichannel company headquartered in France. The company specializes in outsourced Omni-channel customer experience management, also known as Business Process Outsourcing (BPO).
Job Function
- :
Experience
- Fresher/6 months experience preferredSpecialization**
- OperationsLevel**
- ExecutiveIndustry**
- CRM/CallCentres/BPO/ITES_ Location_**
- JaipurSalary**
- As per Industry normsPG &**
_Above_
**- HCS/GraduateKEY SKILLS: A "
Customer Service Representative" must have
- Excellent verbal, written, and listening skills
- Should have a good command of Grammar and Fluency in English
- Should not have any MTI while conversing
- Details of several functions to provide quality service
- Good knowledge of computers
- Ability to write/type messages to ensure the professional tone
JOB DESCRIPTION:
- Handle queries and complaints of the Amazon related to products
- Transaction handling Services, Problem Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly, and approachable individuals that understand the impact of great customer service
- Responsible to deliver high quality and productivity results that meet the identified targets
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
JOB SUMMARY:
DESIRED CANDIDATE PROFILE:
- Education qualifications
- HSC/Any Graduate
- Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
- Excellent interpersonal skills
- Should not be _below_ 18 years of age
- Flexible to _work_ in rotational shifts as per US Hours, according to
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