- Provide day-to-day administrative support for the ServiceNow platform, including Employee Center Pro/Service Portal, Knowledge Management (KM), and Virtual Agent.
- Fulfill service requests promptly, ensuring accurate solutions that meet user needs.
- Respond to and resolve incidents related to self-service automation, minimizing downtime and disruption.
- Perform routine maintenance tasks such as patching, platform upgrades, and system health monitoring.
- Assist in developing and maintaining knowledge articles within Knowledge Management to enhance user self-help capabilities.
- Support customization and configuration of ServiceNow features (forms, fields, workflows, notifications).
- Fix platform issues and collaborate with senior developers or platform owners for advanced resolutions.
- Assist with setup, configuration, and management of Virtual Agent for automated workflows.
- Monitor platform performance and usage, recommend improvements to optimize efficiency.
- Ensure compliance with role-based access control (RBAC) and security protocols.
- Collaborate with end users to gather feedback and implement adjustments for self-service automation experience.
- Provide support for UI workspace and mobile app usage, troubleshooting minor issues.
- Create and maintain documentation for platform changes, updates, and administrative processes.
- Stay current with ServiceNow releases, best practices, and technologies to continuously improve the platform.
- Master's degree with 1 - 3 years of experience in Computer Science, IT, or related field OR
- Bachelor's degree with 3 - 5 years of experience in Computer Science, IT, or related field OR
- Diploma with 7 - 9 years of experience in Computer Science, IT, or related field
- ServiceNow Administration: Experience configuring and maintaining Employee Center Pro, Service Portal, self-service modules, user roles, access control, and portal pages.
- Automation & Workflow Configuration: Proficiency with Flow Designer or similar tools to create workflows for self-service enhancement.
- Knowledge Management Setup: Knowledge of creating, categorizing, maintaining knowledge articles, and managing permissions.
- Virtual Agent & Mobile App Configuration: Experience configuring and managing Virtual Agent, Now Assist generative AI, and mobile applications.
- Service Portal Customization: Basic HTML, CSS, and JavaScript skills for minor portal customizations.
- Performance Analytics Reporting: Understanding of creating reports and dashboards to monitor performance and user satisfaction.
- Scripting Fundamentals: Exposure to JavaScript and Glide scripting for platform troubleshooting and minor customization.
- Mobile & Virtual Agent Best Practices: Awareness of best practices to optimize chatbot and mobile app responsiveness and engagement.
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- ServiceNow Certified Implementation Specialist (CIS) micro-certifications in Service Portal, Performance Analytics, or Virtual Agent
- Excellent analytical and troubleshooting capabilities
- Strong verbal and written communication skills
- Ability to work effectively with global, virtual teams
- High initiative and self-motivation
- Strong multi-tasking and prioritization skills
- Team-oriented with a focus on collaboration and goal achievement
- Strong presentation and public speaking skills
-
We are seeking an experienced ServiceNow Developer to join our team in India. The ideal candidate will have a strong background in ServiceNow development and administration, with the ability to create custom solutions that enhance our IT service management processes. · Responsibi ...
Hyderabad / Secunderabad, Telangana ₹9,000,000 - ₹12,000,000 (INR) per year Full time1 week ago
-
Description · We are looking for an experienced ServiceNow Developer to join our dynamic team in India. The ideal candidate will have a strong background in developing and managing ServiceNow applications, with a focus on delivering high-quality solutions that meet business needs ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time1 week ago
-
ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules · ITSM and ITOM, Service Request Management, Integrations Custom reporting, Customer Service Management, Service Portal · Experience in working in an agile ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time3 days ago
-
Role- Servicenow Developer · Job Description · Must Have · Performs Configuration/Customization of the ServiceNow system, including creation workflows · ServiceNow Developer Experience :5+ Years Must have skillset: · ServiceNow Implementation/Development experience in ITSM Modul ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time1 week ago
-
We are looking for experienced ServiceNow Developers to join our team at Digital Mapout. If you have a passion for innovative technology and a proven track record in developing ITSM and other ServiceNow solutions, we invite you to be a part of our growing organization. · Key Resp ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time1 week ago
-
What Makes You a Qualified Candidate · An ideal candidate will have achieved a level position as a proficient ServiceNow Developer with a successful track record in development, consulting, focused on technology strategy, governance, data and solution design. They will have demon ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time3 days ago
-
Proven experience as a ServiceNow Engineer or Developer. · Strong understanding of ITSM processes and frameworks. · Proficiency in JavaScript, HTML, CSS, and other web technologies. · Experience with ServiceNow modules such as Incident, Problem, Change, Asset Management, and CMDB ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time3 days ago
-
Key Responsibilities: · ServiceNow Development: Design, develop, and maintain ServiceNow applications and custom modules. · Platform Configuration: Customize and configure ServiceNow modules to meet business requirements. · Workflow & Automation: Develop workflows, business rules ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time3 days ago
-
Roles and Responsibilities: · Develop and implement ServiceNow modules including Incident, Problem, Change, Service Catalog, and CMDB Discovery · Work on ServiceNow integrations with third-party systems using REST APIs (including scripted APIs) · Customize ServiceNow platform usi ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time1 week ago
-
In this vital role, you will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, with a primary focus on self-service automation modules. Your responsibilities will primarily involve request fulfillment, incident response, platfo ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time3 days ago
-
· Create and customize Service Portals utilizing AngularJS and ServiceNow widgets · Collaborate with stakeholders to gather, analyze, and document system requirements · Implement and configure various ITIL processes in ServiceNow modules · Design and implement REST and SOAP APIs ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time3 days ago
-
Key Responsibilities: · Translate business and client requirements into technical solutions and deliverables · Design, build, test, and deploy ServiceNow applications following CI/CD best practices · Own the end-to-end development lifecycle, ensuring high-quality code and documen ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time3 days ago
-
Key Deliverables: · Administer and maintain ServiceNow ITOM & ITAM modules with a focus on cloud discovery and asset governance · Fulfill platform-related service requests, incidents, and perform upgrades and patching · Support asset lifecycle tracking, role-based access, and con ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time3 days ago
-
ServiceNow Service Portal Developer JD · The ServiceNow Developer role is responsible for configuring and developing capabilities within the ServiceNow platform · Develop and maintain ServiceNow applications and modules · Create and customize Service Portals utilizing AngularJS a ...
Hyderabad / Secunderabad, Telangana Full time3 days ago
-
We are seeking a skilled ServiceNow Developer to join our team in India. The ideal candidate will have 5-8 years of experience in developing and implementing ServiceNow solutions, with a strong focus on customization and integration. This role will involve collaborating with vari ...
Hyderabad / Secunderabad, Telangana ₹700,000 - ₹2,200,000 (INR) per year Full time1 week ago
-
Key Responsibilities · Design, configure, and customize ServiceNow HRSD (Human Resources Service Delivery) applications and modules. · Collaborate with business and technical stakeholders to understand requirements and translate them into technical specifications. · Develop and m ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
Consult internal customers on industry and ServiceNow best practices · Lead and own all technical aspects of project delivery and solution delivery including Application UI Configuration, Workflow Configuration · Implement range of product offered by ServiceNow · Develop Custom A ...
Hyderabad / Secunderabad, Telangana ₹800,000 - ₹2,200,000 (INR) per year Full time1 week ago
-
Ready to build the future with AI · At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling a ...
Hyderabad / Secunderabad, Telangana Full time3 days ago
-
To be successful in this role the candidate must possess the below: · 7+ years of Software Development experience and at least 5+ years of ServiceNow Applications Development or Product implementation experience · Experience in end-to-end ServiceNow implementations across 2 or mo ...
Hyderabad / Secunderabad, Telangana Full time3 days ago
-
Strong ServiceNow backend developers who have really got good experience in Servicenow Platform & excellent ServiceNow scripting knowledge, including flow designer and integration skills. Additionally, problem-solving skills are crucial for this position. Any UI-related skills wo ...
Hyderabad / Secunderabad, Telangana Full time3 days ago
ServiceNow Developer - Hyderabad / Secunderabad, Telangana - Amgen Technology Private Limited
Description
Roles & Responsibilities:
Basic Qualifications:
Must-Have Skills:
Good-to-Have Skills:
Professional Certifications (Preferred):
Soft Skills:
-
Servicenow Developer
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Servicenow Developer
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Servicenow Developer
Full time Pathfinders Global P Ltd- Hyderabad / Secunderabad, Telangana
-
Servicenow Developer
Full time confidential- Hyderabad / Secunderabad, Telangana
-
ServiceNow Developers
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Servicenow Developer
Full time Systechcorp Private Limited- Hyderabad / Secunderabad, Telangana
-
ServiceNow Developer
Full time Heptarc Technology Solutions Private Limited- Hyderabad / Secunderabad, Telangana
-
ServiceNow Developer
Full time Siro Clinpharm- Hyderabad / Secunderabad, Telangana
-
ServiceNow development
Full time confidential- Hyderabad / Secunderabad, Telangana
-
ServiceNow Developer
Full time Amgen Technology Private Limited- Hyderabad / Secunderabad, Telangana
-
ServiceNow Developer
Full time Virtusa- Hyderabad / Secunderabad, Telangana
-
ServiceNow Developer
Full time Siro Clinpharm- Hyderabad / Secunderabad, Telangana
-
ServiceNow Developer
Full time Amgen Technology Private Limited- Hyderabad / Secunderabad, Telangana
-
Senior ServiceNow Developer
Full time Virtusa- Hyderabad / Secunderabad, Telangana
-
Hiring ServiceNow Developer
Full time confidential- Hyderabad / Secunderabad, Telangana
-
ServiceNow HRSD Developer
Full time confidential- Hyderabad / Secunderabad, Telangana
-
ServiceNow Platform Developer
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Consultant – ServiceNow Developer
Full time Genpact- Hyderabad / Secunderabad, Telangana
-
ServiceNow Backend Developer
Full time Hanker Systems India- Hyderabad / Secunderabad, Telangana
-
ServiceNow Backend Developer
Full time Pathfinders Global P Ltd- Hyderabad / Secunderabad, Telangana