Captain - Chennai, India - GVR Foods Private Limited
2 weeks ago
Description
JOB DESCRIPTION
Job Title :
CAPTAIN
Department :
F & B Service
Reporting To :
Assistant & Dining Manager
Reportees :
Waiters & Cleaners
Objective:
Responsible for having products knowledge. Handling customers extremely well from entry to exit level. Capable of managing and developing the team members. Maintain hygiene and providing a high quality experience to the customers.
Responsibilities:
- Greets guest and present them with the menu.
- Informs guest about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to up sell.
- Take food and beverage orders from the handheld Point of sale (POS) system.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food.
- Communicate to the guest and provide assistance with their queries.
- Co ordinate with the kitchen staff to ensure smooth operation and guest satisfaction.
- Serves food and beverage to the guest as per the course of order.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Maintaining proper dining experience, delivering items, fulfilling customer needs.
- Adhere to grooming and appearance standards consistently.
- Must have some familiarity with basic cooking skills.
- Handling Telephone Calls & Reservations.
- Performs any other tasks assigned in the interest of the organization.
Job Types:
Full-time, Permanent
Salary:
₹14, ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Chennai,
Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (required)
Speak with the employer
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