Client Servicing Executive - Mumbai, India - Insomniacs

Insomniacs

Verified Company

Mumbai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

1. Coordinate internal projects and determine the best utilization of resources (graphic Des, vid) to increase client satisfaction.

Encourage revenue growth by inspiring clients for upselling.
Become the reliable point of contact for each customer that is required to establish a strong business relationship
Become the SPOC (Single point of contact) to the clients assigned to you.
Manage their digital presence and aim at achieving the set targets.
Suggest creative strategies on the basis of your knowledge and research on current marketing trends and competitive analysis.
Attend meetings with clients to understand their requirements.
Manage the campaigns for the client.
Initiate innovations in the campaigns.
Being updated with the campaign progress on a daily basis.
Meeting the client at least once a week.
Submitting the client's feedback to the Team Leader and the Directors regularly.
Generating and maintaining campaign reports and daily work reports.
Generating brief documents and submitting the same to the Team Leader, Directors and the team.
Ensuring the timely provision of the bills to the clients and taking up the responsibility of timely payment from them.