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- Gain deep knowledge, understanding, and experience with the Highspot product and how it is integrated with other systems in a customer environment.
- Become a trusted customer advisor, engaging with a wide range of people, from the most senior to the most junior. Help the customer get the most value from Highspot.
- Design the solution in collaboration with the customer, develop project plans, and execute on them. Deliver and launch solutions on time that meet customer needs.
- Train users to take full advantage of the product.
- Work closely with the account team to support the sales process and grow revenue.
- Collaborate with the engineering team on evolving the product to better meet customer needs.
- 3-5+ years of relevant experience (consulting, client management, professional services, or sales engineering experience); ideally including enterprise implementations.
- Bachelor's degree required. (Degree is in a STEM field preferred)
- Ability to effectively support and engage with a diverse group of people. Able to sustain a dynamic discussion with an executive or help an impatient user who is learning about Highspot for the first time.
- Excellent written and verbal communication skills.
- Able to construct a thoughtful and effective strategy for organizing and sharing sales and marketing information.
- Experience being the bridge between different teams within the customer organization, who often have conflicting perspectives. A working knowledge of operating within the marketing and/or sales team at a large organization is a plus.
- Familiarity with driving software solutions involving many stakeholders and delivering results on time with high quality. #LI-LM5
Implementation Manager - Hyderabad, India - Highspot
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