Sales Associate - Mumbai, India - Acme Services Pvt Ltd
Description
Job Description for Sales Associate
- Greet and engage customers in a friendly and professional manner.
- Provide personalized product recommendations and styling advice based on customer needs.
- Demonstrate exceptional product knowledge and explain the features and benefits of the products.
- Assist customers in finding the perfect products and complete sales transactions efficiently.
- Handle customer inquiries, concerns, and complaints in a prompt and satisfactory manner.
Sales and Merchandising:
- Achieve individual and team sales targets by effectively utilizing sales techniques.
- Actively promote the products, special offers, and promotions to drive sales.
- Maintain an uptodate knowledge of product inventory and availability.
- Ensure merchandise is properly displayed, organized, and replenished on the sales floor.
- Monitor stock levels and communicate replenishment needs to the management team.
Store Operations:
- Follow all operational procedures and policies, including cash handling and opening/closing duties.
- Maintain a clean and organized sales floor, stock room, and all customer areas.
- Participate in regular inventory counts and assist in stock management activities.
- Collaborate with team members to achieve overall store objectives.
- Attend and actively participate in team meetings and training sessions.
Brand Representation:
- Uphold the brand image through personal presentation and behavior.
- Demonstrate enthusiasm and passion for products and the brand.
- Stay informed about industry trends, competitor activities, and product knowledge.
- Continuously develop product expertise and stay updated on new product launches.
- Act as a brand ambassador by embodying the values and promoting brand loyalty.
Qualifications and Requirements:
- High school diploma or equivalent; additional education or relevant certifications is a plus.
- Proven experience in a customerfacing sales role, preferably in the retail industry.
- Excellent communication and interpersonal skills with a customercentric approach.
- Strong sales and negotiation skills with a demonstrated ability to meet or exceed targets.
- Passion for fashion, jewelry, and luxury retail.
- Ability to work in a fastpaced, dynamic environment with a flexible schedule, including weekends and holidays.
- Basic computer skills and familiarity with pointofsale systems.
- Ability to stand for extended periods and lift/move heavy merchandise when required.
Salary:
₹20, ₹21,000.00 per month
Schedule:
- Day shift
- Fixed shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 2 years (preferred)
- Sales: 2 years (preferred)
Language:
- English (required)
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