IT Help Desk Support - Mumbai, India - Three Ess Computer Services (I) Pvt. Ltd.

Three Ess Computer Services (I) Pvt. Ltd.
Three Ess Computer Services (I) Pvt. Ltd.
Verified Company
Mumbai, India

4 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Identify and diagnose issues and problems

Categorize and record reported queries and provide solutions

Support problem identification

Advise users on appropriate course of action

Monitor issues from start to resolution

Escalate, if needed, unresolved problems to a higher level of support

1-Identify and diagnose issues and problems

2-Categorize and record reported queries and provide solutions

3-Support problem identification Advise users on appropriate course of action

4-Monitor issues from start to resolution

5-Escalate, if needed, unresolved problems to a higher level of support.


Job Type:
Regular / Permanent


Salary:
₹18, ₹20,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Shift:

  • Rotational shift

Education:


  • Bachelor's (preferred)

Experience:

- total work: 3 years (preferred)


Speak with the employer

  • 91-XXXXXXXXXX
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