Bodyshop Advisor - Mumbai, India - Shivam Autozone (India) Pvt. Ltd.

Shivam Autozone (India) Pvt. Ltd.
Shivam Autozone (India) Pvt. Ltd.
Verified Company
Mumbai, India

4 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Designation - Bodyshop Advisor

Urgently required. (NP of maximum 15 days)


Location is Mumbai.

Minimum Experience:
years.


Package Offered:

  • Rs.15k/
  • to Rs.25k/
  • per month.

Service Advisor Job Description:

  • We are looking for a Bodyshop Advisor to join our team and act as a liaison between our customers and our Service Technicians. Bodyshop Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.


Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service.


Responsibilities

  • Answer questions about service outcomes, schedule and book appointments, vehicle dropoff and vehicle pickup
  • Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
  • Manage and oversee the dealership's workflow and schedule
  • Call customers to advise them about service changes or car pickup times
  • Maintain positive customer relationships to ensure repeat business

Requirements:


  • Proven work experience as a Bodyshop Advisor or similar role
  • A strong understanding of automotive technology and the automotive industry
  • Proficiency with industryspecific software
  • Excellent customer service, interpersonal and communication expertise
  • Strong organizational, decisionmaking and problemsolving skills
  • Relevant training and/or certifications as a Bodyshop Advisor

Salary:
₹15, ₹25,000.00 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Experience:

Bodyshop Advisor: 1 year (required)


Speak with the employer

  • 91-XXXXXXXXXX
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