Customer Service Representative - Ahmedabad, India - AURUS

AURUS
AURUS
Verified Company
Ahmedabad, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Role Description
This is a full-time on-site role for a Customer Support Executive located in Ahmedabad.


Job Title:
Customer Service Representative


Company:
[Your Company Name]


Location:
[Location]


Employment Type:
Full-Time

  • Resolve customer issues, complaints, and questions while maintaining a high level of customer satisfaction.
  • Develop a deep understanding of our products and services, and use this knowledge to assist and educate customers effectively.
  • Maintain comprehensive and accurate records of customer interactions, inquiries, and resolutions in our CRM system.
  • Collaborate with colleagues and other departments to address customer needs and contribute to continuous improvement initiatives.

Qualifications

  • High school diploma or equivalent (Bachelor's degree preferred).
  • Prior customer service experience is a plus.
  • Excellent communication skills, both written and verbal.
  • Strong problemsolving abilities and a patient, empathetic approach to customer concerns.
  • Familiarity with CRM systems and basic computer skills.
  • Ability to work in a fastpaced environment and adapt to changes.
  • A positive and customerfocused attitude.

About the Brand
A tight-knit group of passionate dreamers.


Rooted in craft and design, Aurus and Moi is our worldview on design in general and history in particular, through a range of fine jewelry.

We are a company of jewelry geeks, designers, visual thinkers and engineers all with a shared passion to pursue excellence in what we do with our lives.

We work in a collaborative setup where each creative mind has a seat at the table as we discover and determine ways to consistently offer a young, fresh and unique voice in the traditional legacy-led jewellery industry.


Job Types:
Full-time, Permanent, Fresher


Benefits:


  • Health insurance

Schedule:

  • Day shift

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Language:


  • English (preferred)

Work Location:
In person
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