Campaign Manager - Hyderabad / Secunderabad, Telangana - confidential

    confidential
    confidential Hyderabad / Secunderabad, Telangana

    3 days ago

    Full time ₹700,000 - ₹1,800,000 (INR) per year *
    Description

    Role/Responsibilities

    • Gathering campaign requirements, timelines and finalizing briefing
    • Coordinate with cross functional team to drive email development
    • Managing the creative process if required
    • Analyze provided html assets and revise where necessary
    • Campaign configuration
    • Audience creation, management and data troubleshooting (not responsible for the data integrity - BSA)
    • Quality Assurance and testing of campaign
    • Campaign performance tracking & reporting
    • Management of campaigns and communications of time, scope, cost
    • Managing & maintaining campaign documentation
    • Client and internal training on campaign process, platform tools & custom applications
    • Campaign/trigger monitoring & issue resolution management
    • Internal & external training of platform, tools & custom applications
    • Day to day support of specific platform & custom applications for self-deployment clients
    • Beta testing Product features and upgrades
    • Active participation in internal and external calls to understand upcoming projects or campaigns.

    Experience

    • 2+ years related full-time experience in customer support or client services environment
    • Must have strong understanding of customer service standards
    • Must have strong critical thinking skills
    • Working knowledge of HTML/CSS
    • Working knowledge on the relational database structure (primary and unique keys, sister table joins)
    • Self-starter who requires minimum supervision
    • Strong written and oral communication skills
    • Must have the ability to multi-task and prioritize work independently
    • Familiarity with project management methodologies; understanding of scope, requirement gathering, dependencies, and scheduling work
    • Must have a high attention to detail with the ability to produce flawless work in rapid succession
    • Must possess effective communication skills when speaking to technical and non-technical.
    * This salary range is an estimation made by beBee
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Campaign manager