Customer Care Executive - Mumbai, India - Venture Quest

Venture Quest
Venture Quest
Verified Company
Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Salary :
Upto 2lpa


Shift:
Rotational shift/24*7 (Cab facility)

Day shift is also available

Working days: 5 days working (Rotational off)

Age limit :33


Qualifications:

Basic English Required

Proven experience in customer service, preferably in a call center or online support environment

Strong problem-solving and troubleshooting skills

Calm and patient temperament to handle customers and diffuse tense situations

Good multitasking and time management skills to manage and prioritize concurrent tasks and responsibilities

Any degree or diploma in Business Management, Communications or related field

Good knowledge of Microsoft Office Suite, especially Excel and PowerPoint


Job Types:
Full-time, Part-time, Permanent, Fresher


Salary:
₹13, ₹25,000.00 per month

Expected hours: 5 per week


Benefits:


  • Health insurance
  • Leave encashment
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift
  • Morning shift
  • Rotational shift
  • US shift
  • Weekend availability

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Shift allowance
  • Yearly bonus

Education:


  • Higher Secondary(12th Pass) (required)

Experience:


  • Customer service: 1 year (preferred)

Language:


  • English (required)
  • Hindi (preferred)

Ability to Commute:

  • Mumbai Suburban, Maharashtra (required)

Ability to Relocate:

  • Mumbai Suburban, Maharashtra: Relocate before starting work (preferred)

Speak with the employer

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