Customer Care Executive - Mumbai, India - Venture Quest
Description
Salary :
Upto 2lpa
Shift:
Rotational shift/24*7 (Cab facility)
Day shift is also available
Working days: 5 days working (Rotational off)
Age limit :33
Qualifications:
Basic English Required
Proven experience in customer service, preferably in a call center or online support environment
Strong problem-solving and troubleshooting skills
Calm and patient temperament to handle customers and diffuse tense situations
Good multitasking and time management skills to manage and prioritize concurrent tasks and responsibilities
Any degree or diploma in Business Management, Communications or related field
Good knowledge of Microsoft Office Suite, especially Excel and PowerPoint
Job Types:
Full-time, Part-time, Permanent, Fresher
Salary:
₹13, ₹25,000.00 per month
Expected hours: 5 per week
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Rotational shift
- US shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (required)
Experience:
- Customer service: 1 year (preferred)
Language:
- English (required)
- Hindi (preferred)
Ability to Commute:
- Mumbai Suburban, Maharashtra (required)
Ability to Relocate:
- Mumbai Suburban, Maharashtra: Relocate before starting work (preferred)
Speak with the employer
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