Agm-practice Architect - New Delhi, India - Vodafone Idea

Vodafone Idea

Verified Company

New Delhi, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Req ID:

Location: New Delhi, IN- Function: VIBS- About:

Role
Practice Architect - Business Comms

**Job Level/ Designation
M2 / AGM

Function / Department
Enterprise / EPBO

Location
Delhi

Job Purpose

Key Result Areas/Accountabilities

Design and develop fixed voice technology solutions, including evaluation of promising technologies and development of evaluation criteria
Drive and lead the penetration of Business Communications and Cloud Store product practice in the clusters.
Ability to influence and engage with customers, partners, suppliers and senior management and establish immediate credibility across technical and service skills that are backed by market and delivery experience
Demonstrate enthusiasm for change and the capability to adapt to changing circumstances. Accountable for compliance to all standards and procedures defined for solutions
Ensure efforts and solutions align and adhere to the organization's Technical Architecture Framework (TAF) policies, standards and direction as well as Solution Owner requirements

KPI:

Cluster level product penetration specific to Business Comms and Cloud Store practice.
Achieve Order Booking targets for the cluster as set under the DB
Ownership of customized solutions at cluster level to ensure process adherence to deliver first time right sale enabling incremental revenue recognition & CXX.
Revenue growth and retention strategy support for top accounts in the cluster

Core Competencies, Knowledge, Experience
- years of relevant experience in Presales handling Unified Communications Solutions, Collaboration Solutions, Contact centres, Fixed Telephony (PRI/SIP), IN Services, IVR solutions & basic understanding of Data Network. Should have worked on complex solutions for large multinational customers
- understanding of Cloud based Collaboration solution from Cisco, Microsoft Avaya and new OTT entrants (Amazon, Google, WhatsApp, Facebook etc.,)
- understanding and experience to build telecom and IT integration services across IT/ITES/BFSI/M&D/ Media & Services business verticals. Excellent understanding of the business process across these verticals.

Techno commercial and business acumen, presentation and documentation skills. Customer interaction and engagement exposure.

- certifications from leading vendors like Cisco/Avaya or other Unified communications solutions, Fixed Mobile Convergence etc.

Must have technical / professional qualifications