Associate, Correspondence and Web - Bengaluru, India - Ocwen Financial

Ocwen Financial
Ocwen Financial
Verified Company
Bengaluru, India

6 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
:


  • The Associate, Correspondence will work with multiple teams within Ocwen, focusing on the coordination required to support Ocwen's loan servicing for borrower's correspondence.
  • The Associate will work with various management and internal teams in the fulfillment of daily tasks, analysis, documentation, and testing responsibilities.
  • The Associate will play a key role in operations, performing reconciliation, building control and analytical reports and working with multiple internal customers and build relationships.

JOB FUNCTIONS AND RESPONSIBILITIES

  • Help monitor and track business unit's response to inquiries, working with various teams to provide timely and thorough responses on root cause analysis, data and other requested information.
  • Creating/automating reports using advanced MS Excel.
  • Assisting management in fulfilling audit requests and remediation actions for various auditing entities as needed.
  • Perform daily, weekly and monthly reconciliation of volume sent by business unit verses that at the print vendors.
  • Drafting various reports for the higher management as per schedule.
  • Other duties as assigned.
EDUCATION / EXPERIENCE

  • Good Communication Skills is a must
  • Customer centric/focused.
  • Should have strong interpersonal skills and the ability to do multitask.
  • Should be able to analyze basic data/reports and provide synopsis/summary of process performance
  • Ability to meet deadlines and prioritize critical issues
  • Proficient with Microsoft Word, Excel, Outlook.

WORK SCHEDULE OR TRAVEL REQUIREMENTS

  • Should be willing to work night shifts and flexible to other shift (as an when needed)
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