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    Technical Architect - Bengaluru, India - Quantiphi

    Quantiphi
    Quantiphi Bengaluru, India

    1 week ago

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    Description

    Technical Architect - Conversational AI

    Are you passionate about customers and interested in real world problems? Would you like to lead a growing business unit of an award winning AI first digital engineering company ?

    Join our growing team and use your exceptional leadership skills to help us deliver on our mission of solving what matters.

    About Quantiphi:

    Founded in 2013, Quantiphi is an award-winning AI-first digital engineering company driven by the desire to solve transformational problems at the heart of business. We are passionate about our customers and obsessed with problem-solving to make products smarter, customer experiences frictionless, processes autonomous and businesses safer. As we integrate and innovate with the world's leading cloud platforms, we continue to engage and host conversations around solving what matters with AI/ML and big data technologies.

    Job Description:

    As part of the core team of Conversational AI Practice, the Technical Architect will be responsible for leading the technical delivery efforts in a B2B environment for Conversational AI solutions to Contact Centers/ Customer service teams of different organization.

    Your responsibilities will include:

    1. Technical Project Delivery:

    a. Own the complete SDLC of our product(s) by managing the solutioning, engineering, testing,

    release and maintenance

    b. Lead engagements with multiple work-streams; prepare project plans and manage deliverables

    c. Guide and help team members to debug and solve technical problems

    d. Review and perform code walkthrough and quality reviews

    2. Client Management:

    a. Managing customer communication & relationships

    b. Guide the client on technology evaluation, technical thought leadership and direction for

    Conversational AI projects

    c. Constantly sync with the product & Business team to align on business priorities, and plan

    for long term and short-term architecture goals

    d. Showcase thought leadership on technology roadmaps, agile development methodologies and

    best practices

    e. Challenge and inspire customers and peers to solve difficult problems with ambitious and novel

    solutions

    3. Team management:

    a. Work with the team to identify and qualify business opportunities. Identify key customer

    technical objections and develop a strategy to resolve technical blockers

    b. Ensure proper skill development of team members

    4. Travel to customer sites, conferences, and other related events as required

    Required Skills:

    1. Experience with

    a. AI Bot platforms, such as DialogFlow/API.AI, Cloud ML, Microsoft Bot Framework and Azure

    Cognitive Services, Amazon Lex, IBM Watson, , Salesforce Einstein, Rasa etc. (as a Project

    Manager/Analyst/Consultant) OR

    b. Software and Product Development on languages like NodeJs, Python etc.

    2. Excellent communication, articulation, abstraction, analytical and presentation skills

    3. Ability to work with minimal supervision in a dynamic and time sensitive work environment

    4. Team management experience is must

    5. Excellent aptitude in business analysis and awareness of quantitative analysis techniques

    6. Knowledge of one of NodeJS or Python is a must

    7. Understanding of Natural Language Processing (NLP) and supervised Machine Learning

    (ML) concepts (such as vectorization, N-gram, classification, clustering, overtraining etc.)

    8. Experience with deploying machine learning algorithms as REST API based services

    9. Experience working with scalable, high-performance systems

    10. Experience in architecting solutions and integrations with multiple technologies and Systems.

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