IT Manager-skill0075 - Pune, India - RS Consultants

RS Consultants
RS Consultants
Verified Company
Pune, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Location

  • Pune, India
  • Experience
  • 6 Job Type
  • Full Time
Job DescriptionJob description

Job location:
Pune

Experience: 6+ years


Responsibilities:


  • Be the point of escalation, L34 support for the existing IT team as well as internal professional services.
  • Deal with crisis management for both internal matters and client facing topics.
  • Ensure that IT processes are being followed and tracked.
  • Ensure IT quality of services and SLA.
  • Ensure IT Security policies are enforced.
  • Maintain constant communication with management, staff, and vendors to ensure proper operations of the IT services
- organization.

  • Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization's
- internal capacity.

  • Ensure operational activities remain on time and within a defined budget.
  • Coordinate keep in touch with Vendors for systems etc.
  • Wellversed with IT Technology processes.
  • Understanding of Security measures step up when needed.
  • Be the point of escalation, L3 support for larger teams.
  • Should have a combination of Infrastructure and Client operations.
  • Work closely together with our customers partners act as the first point of contact for any questions / issues.
  • Troubleshoot, manage resolve all problems encountered with Operations or Infrastructure.

Skills:

  • Should have IT experience in large / medium firms for over 6 years.
  • Excellent communication skills.
  • Very strong, handon and broad IT Skills
  • Tools: CI CD, GIT, Ticketing tool, Azure DevOps
  • Scripting and others (good to have): Routing, Bash Shell, PowerShell, or Python
  • Systems: Windows Server, Linux, Microsoft 365 administration, Hyper-V, Active Directory
  • Web: IIS, Apache, Nginx
  • Network: Switching, VLAN, Firewalls, IPSec VPN, SSL VPN, DNS, DHCP
  • Mails: SMTP, SPF, DKIM, DMARC, O36
  • Security: x509 certificates, Vulnerability assessment and patching
  • Cloud: Azure, AWS
  • Database: MS SQL Server, MySQL, PSQL
  • Should be comfortable with both Individual contributor role Team management.
  • Problem solving attitude ability to connect with employees.
  • Should possess dedication ownership.


  • Skills

  • ITIL, ITSM, IT Manager, L3 Support, L4 Support
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