Inside Sales - Ernakulam, India - Mykare Health
Description
Job description
Key Responsibilities:
Lead Conversion:
- Convert inbound leads into surgical consultations through effective communication, active listening, and objection handling.
- Proactively follow up with leads to address their concerns and provide solutions.
Cold Calling and Pitching:
- Initiate outbound calls to potential leads, introducing our healthcare consulting services in a clear and persuasive manner.
- Tailor your pitch to address individual patient needs and objections.
Consultative Selling:
- Develop a deep understanding of patients' pain points, concerns, and healthcare requirements.
- Employ a consultative sales approach to provide information, build trust, and guide patients toward informed decisions.
Objection Handling:
- Effectively address patient objections and concerns with empathy, providing information and solutions that alleviate their doubts.
- Overcome objections with a patientcentric approach.
Coordination and Support:
- Assist patients in coordinating surgical procedures, including scheduling, preoperative guidance, and postoperative support.
- Provide exceptional customer service to ensure a smooth and positive patient experience.
Sales Strategy:
- Collaborate with the sales and marketing teams to refine and implement effective sales strategies.
- Continuously improve sales processes to enhance lead conversion rates.
Qualifications:
- Any bachelor's degree or equivalent work experience.
- Proven experience in inside sales, preferably in healthcare consulting or a related field.
- Exceptional cold calling, objection handling, and consultative selling skills.
- Deep understanding of healthcare procedures, patient concerns, and decisionmaking processes.
- Outstanding communication, interpersonal, and empathy skills.
- Resultsdriven, selfmotivated, and adaptable to evolving circumstances.
Additional Requirements:
- Proficiency with CRM software and sales analytics tools.
- Ability to work effectively both independently and as part of a team.
- Willingness to adapt to new healthcare technologies and services.
- Flexibility in adapting to evolving circumstances and market dynamics.
Benefits:
- Provident Fund
Shift:
- Day shift
Experience:
- total work: 1 year (preferred)
Work Location:
In person
Speak with the employer
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