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    Manager Salesforce Product Owner - Gurugram, India - Ameriprise Financial

    Ameriprise Financial
    Ameriprise Financial Gurugram, India

    Found in: Talent IN C2 - 1 week ago

    Default job background
    Full time
    Description
    Ameriprise Financials' s Asset Management has more than 800 Salesforce users spread across EMEA, Asia and North America. The Salesforce team are responsible for the strategic CRM product delivery, including the ongoing enhancement programme and day to day support.

    The Salesforce Product Manager will provide CRM ecosystem product expertise and leadership that supports and drives both strategic solutions and BAU enhancements. They will have the ability to partner and influence internal teams and/or vendors to deliver high quality products within the expected timeframes and planned roadmaps.

    This is a hands-on role that will include day-to-day product management responsibilities and strategic designing. In this role the product manager will collaborate closely with key business stakeholders, product development and offshore engineering teams

    Key Responsibilities

  • We are looking for someone with validated Leadership in prioritizing business requests, bringing together business requirements from business collaborators, writing user stories, and lead all aspects of end-to-end implementation and roll out plan. Work jointly with Head of CRM platform to improve the value of delivered solutions and ensure they meet collaborators' needs.
  • Should have experience leading a team of salesforce developers.
  • Be the SME on all tools within the platform.
  • Translate business requirements into efficient solutions demonstrating Salesforce tried and tested practices. Act as a decision maker on daily scrum calls and sprint planning to drive effective backlog management.
  • Act as bridge and partner between business stakeholders and offshore engineering teams
  • Develop documentation and training materials for the business users.
  • Identify and implement Salesforce standard methodologies to enable business processes and outcomes. Partner with product managers (Customer experience, Sales Enablement) for Marketing Technology to ensure effective integration. Communicate frequently business collaborators to ensure IT updates are communicated on a consistent basis.
  • Track, report and implement product launches/releases. Participate in industry groups and forums to identify outstanding solutions.
  • Demonstrable experience working in a product management role (ideally Salesforce or another CRM tool)
  • Shown achievements in planning, advising and implementing sophisticated projects on time, within budget and with desired functionality.
  • Validated maturity and efficiency in leadership of technical projects and teams. Experience in delivering technical solutions through both vendors, offshore and onshore, and employee resources.
  • Highly effective communication skills that includes the ability to deliver technical information to non-technical audiences.
  • Confirmed leader with vision and innovation in using technology to move the business forward.
  • Strong communication skills to engage team, facilitate discussions, mentor team members, resolve conflict and mitigate business impediments. Impacting successful product delivery.

    • Knowledge of Agile practices, quarterly PI planning and backlog management.

    Required Qualifications

  • Bachelor's degree or equivalent (4-years) in Computer Science, Engineering, MIS; or equivalent work experience.
  • 14+ years of related experience required.
  • 7+ years in developing and implementing Salesforce CRM Solutions.
  • Successful track record of delivering projects that meet business goals as well as time, budget and quality guidelines.
  • You have experience working and collaborating with offshore teams. You have strong verbal and written communication skills with ability to present sophisticated information in understandable way to all levels of the organization.
  • You can quickly build rapport, credibility, trust, and respect throughout the organization at all levels.
  • You can work independently with little direction or direct supervision.
  • Shown achievements in planning, advising and implementing sophisticated projects on time, within budget and with desired functionality.
  • Validated maturity and efficiency in leadership of technical projects and teams. Experience in delivering technical solutions through both vendors, offshore and onshore, and employee resources.
  • Experience with setting technology strategy in alignment with business priorities.
  • People and team management

    • About Our Company
    Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm's focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

    Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

    Full-Time/Part-Time

    Full time

    Timings

    (2:00p-10:30p)

    India Business Unit

    AWMPO AWMP&S President's Office

    Job Family Group

    Technology
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