Sales Associate - Pune, India - Mokobara

Mokobara
Mokobara
Verified Company
Pune, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Brand:
Mokobara


Position:
Sales Associate


Location:
Phoenix Market City, Viman Nagar-Pune


Strategic Priorities:

  • Process Execution as per SOP's
  • Achieving Individual Revenue Targets for Department/Category of the Store.
  • Drive Profitability through product knowledge and crossselling/upselling skills achievement and in coordination with Store Managers.
  • Engaging with customers, highlighting promotions, responding to customer inquiries, visual merchandising, managing inventory, carrying out transactions, and guiding customers throughout the buying process.

Responsibilities:


  • Sales Driven mindset with best learning ability and skill development and discipline.
  • Ensuring consistent delivery of highquality customer service as per the company standards in all areas of operations.
  • Ensuring Customer Satisfaction and executing action plans to improve the customer satisfaction.
  • Addressing and resolving all points of concerns of customers in a timely manner to avoid any delays/issues during store operations.
  • Monitoring stock and coordinating with store managers to ensure availability of stocks at all times.
  • Good Understanding of sales principal and customer service practices, solid communication and interpersonal skills
  • Ability to work as part of a team and take initiative independent of direct supervision
  • Engaging with customers and suggesting required Products and Services by building knowledge of Products and Services to build loyalty driven sales, enhancing knowledge of customers to build product Experience.
  • Positive attitude, pleasant personality and good self confidence

Cashiering & Controls:

  • Handle cash, credit or other transactions with customers on POS or mobile app
- collect payments ensure the collection matches as per POS daily transaction

  • Issue change, receipts, refunds; Redeem vouchers and coupons as per SOP.
  • Handling of petty Cash and recording in the system with the help from Store Manager
  • Handling returns customers and checking to see if items are damaged or not and using proper SOP channels accordingly

Salary:
₹11, ₹34,711.22 per month


Schedule:

  • Monday to Friday
  • Rotational shift
  • Weekend availability

Supplemental pay types:

  • Performance bonus

Education:


  • Bachelor's (preferred)

Language:


  • English (required)

Ability to Commute:

  • Pune, Maharashtra (required)

Ability to Relocate:

  • Pune, Maharashtra: Relocate before starting work (required)

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