International Customer Service Advisor - Indore, India - Torenia Technologies Pvt Ltd

Torenia Technologies Pvt Ltd
Torenia Technologies Pvt Ltd
Verified Company
Indore, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Excellent English Communication skills required, minimum One year International BPO experience Mandatory. (Not for freshers)

Person must be Graduate.

Location-Indore

Roles and Responsibilities
Were looking for a talented customer advocate to join an elite team that will work with our top customers to resolve complex issues - so they can have the best travel experience imaginable


What you'll do:


  • Lead the resolution of issues from online (voice ) and offline (Service Requests) sources from start to finish
  • Develop and build a world class travel agent skill set
  • Develop and cultivate relationships with a broad network of coworkers, management, and partners
  • Navigate sophisticated technology and robust resources to determine solutions while staying in the drivers seat on managing customer expectations
  • Provide our travelers with bestinclass service that makes our customers want to come back and book travel with one of our travel brands
  • Adapt schedule as needed so customers dont have to wait long to connect with an agent

Salary:
₹25, ₹32,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Night shift
  • Rotational shift

Ability to commute/relocate:

  • Indore,

Madhya Pradesh:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Speak with the employer
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