Service Excellence- Big 4 - Bengaluru, India - ACZ Global

ACZ Global

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Roles and Responsibilities

Accountabilities
Creates value to clients independently
- brings excellent process improvement and automation experience
Deploys best practice, knowledge and techniques when undertaking work
Performs rapid assessment of current landscape for clients and is able to provide insights around hypothesis and solutions
Manage business stakeholders across different levels and build strong relationship
Manage onshore facing projects independently / with mínimal supervision
As a team member, assists in providing smooth delivery of internal project/program outcomes

Required experience:

Senior Consultant/Assistant Manager/Supervising Associate level with an experience in automation and process improvement role
Total experience between 5-8 years for Supervising Associate level
Should have an experience of automation using macros, SharePoint etc.
Exposure to Business Intelligent tools like Tableau/ Power BI
Exposure of driving process improvement projects following LEAN/ Six Sigma/ Project Management approach

Competencies/ skills
Thorough in VB Macros and SharePoint automations
Good exposure to Business Intelligence (BI) tools like Tableau/ Power BI / Spotfire / Alteryx
Knowledge of Lean, Six sigma concepts of DMAIC
Mentoring & experience in creating, reviewing & closure of projects
Good communication & interpersonal skills
Presenting data, sharing analysis and getting concurrence from stakeholders on actions (for assigned processes)
Willingness & quick to learn new processes
Work with process teams to achieve process goals.
Be able to conceptualize and develop quality related training modules

Other skills
Knowledge of Six sigma concepts of DMAIC (and all tools included therein)
Self-starter who can work independently, displays initiative and is a problem solver
Usage of Minitab/Microsoft Powerpoint, Excel and Word
Automation exposure to AIML - R/Python will be added advantage

Role:_BFSI, Investments & Trading
Other
Salary:_ Not Disclosed by Recruiter
Industry:_Financial Services
Functional Area:_BFSI, Investments & Trading
Role Category:_BFSI, Investments & Trading
Other
Employment Type:_Full Time, Permanent

Key Skills

Process Improvement ProjectsProcess automationBusiness IntelligenceProject ManagementProcess MappingService ExcellenceProcess Re engineeringConsultingProcess ImprovementProcess ExcellenceLean Six SigmaQuality CheckingEducation
UG:_Any Graduate

Company Profile:

ACZ Global Private Limited- Company Info- Recruiter Name:_Kumuda