Associate - Derivatives Clearing Client Service - Mumbai, India - Morgan Stanley

Morgan Stanley
Morgan Stanley
Verified Company
Mumbai, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Associate - Derivatives Clearing Client Service (Operations)


Job Number:
3243154


POSTING DATE:
Nov 16, 2023


PRIMARY LOCATION:
Non-Japan Asia-India-Maharashtra-Mumbai (MSA)


EDUCATION LEVEL:
Bachelor's Degree


JOB:
Other


EMPLOYMENT TYPE:
Full Time


JOB LEVEL:
Associate


DESCRIPTION

  • Listed Derivatives Client Service Associate
  • This position within Australia Branch Operations involves extensive contact across Listed Derivatives clients based in Australia. The individual will interact closely with our colleagues across Operations, Prime Brokerage, Technology and our global sales force. The individual's primary responsibility is to manage client relationships across the Listed client base.
  • Derivatives Clearing Client Service Group
  • In addition, the individual will play an important role in assisting the Australia Listed Derivatives Clearing Sales team build the business by participating in sales pitches to potential clients, providing Operational walkthrough and discuss Operational requirements. The Clearing business is volume driven so having exceptional organizational and multitasking skills is an advantage. The emphasis of the global Derivatives Clearing Client Service team is to be a Relationship Manager and provide superior service to the client base.
  • Primary Responsibilities
  • Assist and support Australia PB Coverage team with Domestic and International Listed Derivatives and OTC Clearing queries
  • Manage daily client queries and escalations, navigating the organization for our clients
  • Risk management of margins, expiries & market events
  • Assist clients with margin, commission, fees and P&L calculations and adjustments
  • Prepare and host Client Service reviews and meetings, this entails compiling client metrics and conducting trend analysis, provide consultation to clients on improving Operational efficiencies, risk management best practices, industry and regulatory updates, and sending out call reports to senior management and Business Unit.
  • Assist Clearing Sales with sales pitches and Request For Proposal (RFP) responses, this entails providing clients with operational walkthrough and discussing their operational requirements, providing clients with clearing solutions and operational efficiency advice, training and live demos of MS clearing technology
  • Partner with Client Onboarding team during the initial onboarding phase to discuss operational requirements and set ups and handhold clients during initial go live for a seamless onboarding experience.
  • Subject matter expertise for Global Listed Derivatives and OTC Clearing markets, Regulatory framework, MS client technology and vendor solutions
  • Partnership with Global Derivatives Clearing Operations to deliver strategic initiatives for Australian based clients
  • We are looking for high calibre people who possess the following competencies:
  • Acute awareness of risk, with clear focus on control and timely escalation of risk items to management
  • Strong communication skills
  • Strong investigative, analytical and problemsolving skills
  • Team player, must be able to collaborate across multiple operational areas
  • Detail oriented, focused on accuracy, prioritization & organisation skills
  • Ability to identify potential process improvements
  • Commitment, strong work ethic & selfmotivated
Qualifications/experience

  • 35 years' experience in an Operations role;
  • 13 years' experience with a global investment bank (Listed Derivatives Client experience essential);
  • 13 years' experience working with sales/traders & clients
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential.

Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences.

Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents


QUALIFICATIONS

  • Listed Derivatives Client Service Associate
This position within Australia Branch Operations involves extensive contact across Listed Derivatives clients based in Australia. The individual will interact closely with our colleagues across Operations, Prime Brokerage, Technology and our global sales force. The individual's primary responsibility is to manage client relationships across the Listed client base.
Derivatives Clearing Client Service Group


In addition, the individual will play an important role in assisting the Australia Listed Derivatives Clearing Sales team build the business by participating in sales pitches to potential clients, providing Operational walkthrough and discuss Operational requirements.

The Clearing business is volume driven so having exceptional organizational and multi-tasking skills is an advantage. The emphasis of the gl
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