Systems Administrator - Bengaluru, India - Newfold Digital
Description
Who we are.What you'll do & how you'll make your mark.- Participate in 24×7 shifts.- Provide remote infrastructure support for our SaaS, PaaS, IaaS products across globally distributed data centres Conduct regular patch management and system maintenance to ensure the health of platforms/servers Troubleshoot and fix issues meeting SLA's and operational standards- Manage incidents and escalations as per policies/procedures to meet incident management and uptime SLAs- Liaise with engineering teams for RCA's, permanent resolutions on issues using tickets and chat conference rooms- Identify repetitive tasks and automate using Bash / Ruby / Perl- Contribute to operations handbook- Investigate and assess alerts for hardware and schedule replacement or tests Initiate emergency maintenance as needed for failed/failing hardware (drives, RAID controllers, power supplies, etc)- Perform L1 monitoring regarding hardware status/health, complicated server health analysis- Ensure smooth hand-offs between shifts
Who you are & what you'll need to succeed
- Education Qualification :
- Why you'll love us.
- We've evolved; we provide three work environment scenarios. You can feel like a Newfolder in a workfromhome, hybrid, or workfromtheoffice environment.
- Worklife balance. Our work is thrilling and meaningful, but we know balance is key to living well.
- We celebrate one another's differences. We're proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
- We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you.
Some of the benefits you will have:
We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more.
Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfoldMore jobs from Newfold Digital
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