Accounts Assistant - Bengaluru, India - Oraiyan Groups
Description
Objectives of this roleServe as the main point of contact in all matters related to client concerns and needs.
Responsibilities
- Handle inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
- Identify upsell, crosssell, and renewal opportunities and communicate with the sales team regularly
Maintain accurate client records, keeping track of any contract updates and renewals
Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Speak with the employer
Application Deadline: 10/08/2023
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