Telemarketer - Mysuru, Karnataka, India - Sriranga Ayurveda Chikitsa Mandira

Description

• Conduct outbound calls to the Patients who have been prescribed specific treatments at Sriranga Ayurveda Chikitsa Mandira.
• Communicate with the patients who have been prescribed specific therapies by other Doctors (Visiting Consultants at SACM or Referral Doctors etc.)
• Communicate with the patients who are contacting us via any media (may be redirected from reception)
• Need to explain about the therapies duration, Facilities, Expenses, Reimbursement and economical support. What they have to bring (medical files with investigation reports, prescriptions and medicines etc.) cloths, how to engage time during the treatment period.

• Build and maintain positive relationships with Patients through effective communication. (even after the therapies)
• Converting and Scheduling, prescribed patients for admission.

• Assist Patients in scheduling (any / follow up) appointments for consultations and treatments at SACM.
• Coordinate with the front desk to ensure a smooth booking process.

• Conduct followup calls to existing Patients to gather feedback on their experience and encourage repeated visits.
• Update Patients on upcoming events, health camps or promotions.
• Be in touch with Referral Doctors either through call /message and also report about patients (if any admission).

• Maintain accurate and uptodate records of Patients interactions in the database.
• Keep track of leads, appointments, and followup activities.

• Provident Fund

• Day shift

• Performance bonus

• Bachelor's (preferred)

• Sales: 1 year (preferred)

• Hindi (preferred)
• English (preferred)
• Kannada (preferred)

• Mysuru, Karnataka (preferred)