Customer Service Representative - Kolkata, India - Professionals IN

Professionals IN

Verified Company

Kolkata, India

3 weeks ago

Posted by:

Anjali Sharma

beBee Professionals Recruiter

Full time ₹30,000 - ₹80,000 per year Sales

Responsibilities:

- Respond promptly to customer inquiries via phone, email, and chat.

- Resolve customer complaints and escalate issues as needed.

- Provide product information, pricing, and order assistance to customers.

- Process orders, returns, and exchanges accurately and efficiently.

- Maintain customer records and update information in the database.

Requirements:

- High school diploma or equivalent.

- Previous customer service experience preferred.

- Excellent communication and problem-solving skills.

- Ability to multitask and work well under pressure.

- Proficiency in computer systems and software applications.

Benefits:

- Competitive hourly wage and benefits package.

- Opportunities for advancement and career growth.

- Training and development programs.

- Supportive and collaborative work environment.

Civil Engineer