IT Support Technician - Hyderabad, India - Professionals IN

Professionals IN
Professionals IN
Verified Company
Hyderabad, India

3 weeks ago

Anjali Sharma

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Anjali Sharma

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Full time ₹30,000 - ₹80,000 per year Technology / Internet
Description

Responsibilities:

 

- Provide technical support and troubleshooting assistance to users experiencing IT-related issues.

- Install, configure, and maintain computer hardware, software, and peripherals.

- Diagnose and resolve hardware and software problems remotely and onsite.

- Document support tickets, resolutions, and procedures in a helpdesk system.

- Train end-users on IT systems and software applications.

 

Requirements:

 

- Associate degree or technical certification in Information Technology or related field.

- Strong technical skills and knowledge of computer hardware, software, and operating systems.

- Excellent problem-solving and customer service skills.

- Ability to prioritize and manage multiple tasks in a fast-paced environment.

- Experience in IT support or a helpdesk role preferred.

 

Benefits:

 

- Competitive salary and benefits package.

- Opportunities for professional development and certification.

- Exposure to cutting-edge technology and projects.

- Supportive and collaborative work environment.


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