Best professionals offering technical support engineer services in Pune

Technical Support Engineer Service in Pune

Service Description

A technical support engineer provides technical assistance and support to clients with technical issues related to hardware, software, or network problems. They troubleshoot and resolve issues, and provide guidance on how to use various technical tools and systems.

Professional Requirements

To become a technical support engineer, you typically need a bachelor's degree in computer science, engineering, or a related field. You also need excellent communication and problem-solving skills, as well as the ability to work well under pressure.

Recommended Accreditations and Certifications

Industry-recognized certifications such as CompTIA A+ or Cisco CCNA can be beneficial for technical support engineers. Additionally, experience with various technical tools and systems, such as helpdesk software and network protocols, can be advantageous.

Tips for Choosing the Best Service Provider

When choosing a technical support engineer, look for someone with experience in your specific industry or technology. Also, ensure that they have excellent communication and problem-solving skills, and are able to work well under pressure.

Questions to Ask Before Hiring

• What experience do you have in my industry or technology?
• What certifications or training do you have?
• How do you troubleshoot and resolve technical issues?
• What is your communication style, and how will you keep me informed about the status of my issue?

Useful References

The International Society of Automation (ISA) and the Institute of Electrical and Electronics Engineers (IEEE) are two organizations that provide resources and guidance for technical support engineers.

Average Prices in Pune, India

The average hourly fee for technical support engineers in Pune, India is between 500 and 1,500 INR (7-22 USD). However, this can vary depending on the specific service required, the experience of the engineer, and the industry or technology involved.

Requesting a Quote

When requesting a quote for technical support services, provide as much information as possible about the services you need, including the specific technology or industry involved, the scope of work, and any deadlines or requirements. This will help the service provider provide an accurate quote and ensure that they understand your needs.

Fees for Technical Support Engineer freelancers

The average daily fee for the experienced freelancers is ₹1,500.

The fee varies depending on the city in which the are located. For instance, the average daily for a Technical Support Engineer in Mumbai is ₹2,000 while in Bengaluru is ₹1,800 or in Hyderabad is ₹1,600.