- Accountable for managing high volume dealers.
- Monitoring and following (and at times placing) parts orders including addressing back orders collaborating with supply base, purchasing, warehouse, quality, product group, etc.
- Building rapport and communicating on a regular basis with the appropriate facility and process partner contacts on order status and details while developing an understanding of expectations for the business segment being supported.
- Hold periodic or as-needed meetings/calls with respective network customer services staff and expediting teams to address/clarify issues and questions and to stay current on ordering processes, part status and/or system updates.
- Showcase proactive approach while dealing with critical orders.
- This may require some flexibility in hours to accommodate dealer discussions.
- Educate dealers/customers on the technology/process on need basis.
- Provide analytical study on the dealer/customer orders and suggest solutions beneficial to customers and organization.
- Coach, develop and onboard juniors as needed.
- Improve service fill for Dealer/Customer orders.
- Accountable for timeliness and quality of delivery on dealer/customer problems
- Initiative and possibly other aspects with respect to engaging help to identify solutions.
- Cross functional support.
- Others as determined with supervisor.
- Bachelor degree / Diploma (3 years) with equivalent experience.
- Minimum seven years of job-related experience in supply chain domain.
- Demonstrated ability to work independently and to communicate effectively across diverse cultures and background.
- Ability to handle dealer concerns and complaints effectively and negotiate best solution among many parties involved.
- Should be a team player with strong analytical and problem-solving skills.
- Self-starter with excellent time management, organization and prioritization skills.
-
Order Management Analyst
6 days ago
TEKsystems bangalore, IndiaRoles and Responsibilities: · 1. Attend to calls and emails from customers. Resolve customer queries/issues on call and over emails. · 2. Raise the required orders in SAP based on set guidelines. · 3. Provide accurate and qualitative information to customers on every call/emai ...
-
Order Management Analyst
6 days ago
HCLTech Bengaluru, IndiaGeneral JD Template + Structure · Transaction (voice/non-voice) /service quality audits, HCLTech · Bangalore, India -Full-Time · We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress th ...
-
Order Management Analyst
1 week ago
TEKsystems Bangalore City, IndiaRoles and Responsibilities:1. Attend to calls and emails from customers. Resolve customer queries/issues on call and over emails.2. Raise the required orders in SAP based on set guidelines.3. Provide accurate and qualitative information to customers on every call/email.4. Clarify ...
-
Financial Analyst – Order to Cash
6 days ago
Raytheon Technologies bangalore, India Full timeUnspecified · Responsibilities · Collect and recover customer receivables and debt. · Accurately and timely code and record cash receipts into accounting system. · Ensure cash collection activities meet the requirements of the customers by reducing debt aging, maximizing ca ...
-
Urgent Search Order Management Analyst
6 days ago
HCLTech Bengaluru, IndiaGeneral JD Template + Structure · Transaction (voice/non-voice) /service quality audits, HCLTech · Bangalore, India -Full-Time · We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress th ...
-
Accounts Payable Executive
2 weeks ago
B G K & Co LLP Bengaluru, India**Job Summary** · We are recruiting for an Accounts Payable Analyst. The Accounts Payable Analyst is responsible for all accounts payable administrative functions. · **Responsibilities and Duties** · To perform this job successfully, an individual must be able to perform the foll ...
-
Accounts Payable Executive
3 weeks ago
B G K & Co LLP Bengaluru, India**Job Summary** · We are recruiting for an Accounts Payable Analyst. The Accounts Payable Analyst is responsible for all accounts payable administrative functions. · **Responsibilities and Duties** · To perform this job successfully, an individual must be able to perform the foll ...
-
Associate Data Science
1 week ago
Definitive Healthcare, India Bengaluru, India**Job Summary** · **Functions and Responsibilities** · - Work closely with the Product Lead to develop the data science layer of the marketing analytics platform · - Help maintain and extend existing modules of the platform after taking knowledge transfer · - Fix issues/bugs in c ...
-
Accounts Payable Executive
3 weeks ago
B G K & Co LLP Bengaluru, India**Job Summary** · We are recruiting for an Accounts Payable Analyst. The Accounts Payable Analyst is responsible for all accounts payable administrative functions. · **Responsibilities and Duties** · To perform this job successfully, an individual must be able to perform the foll ...
-
Business Operations, Associate
3 weeks ago
Qualcomm Bengaluru, Karnataka, India**Company**: Qualcomm India Private Limited · **Job Area**: Operations Group, Operations Group > Business Operations · **Qualcomm Overview**: · Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that ...
-
Business Operations Associate
2 weeks ago
NTT Data Services Bengaluru, IndiaAO - Business Operations Sr. Analyst · The Client Management Services organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between ...
-
Functional Support
2 weeks ago
Skillventory Bengaluru, India**Functional Support - Calypso - Bengaluru**: · - From 3 to 6 year(s) of experience · - ₹ Not Disclosed by Recruiter · - Bangalore/Bengaluruor · **Roles and Responsibilities** · We are hiring a Functional Analyst for a Functional Support - Settlement team at leading investment ba ...
-
Automation Testing
1 week ago
Technosoft Bengaluru, IndiaMin 5yrs Relevant Exp Must Automation (Selenium), SQL, Testing · The main function of a QA test analyst is to develop and execute software test plans in order to identify software problems and their causes. An entry level QA test analyst will typically run scripts given to them; ...
-
Automation Testing
1 week ago
Technosoft Bengaluru, IndiaMin 4yrs Relevant Exp Must for Juniour Automation (Selenium), UI, Testing, FUNCTIONAL & Java · Min 7yrs Relevant Exp Must for Seniour Automation (Selenium) UI, Testing, FUNCTIONAL & Java · The main function of a QA test analyst is to develop and execute software test plans in ord ...
-
Functional Support
2 weeks ago
BNP Paribas Bengaluru, IndiaFUNCTIONAL SUPPORT - CALYPSO (JOB NUMBER: GLO005693) · **About BNP Paribas Group**: · BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost employees. The Group ranks highly in its three core areas of activity: Domes ...
-
Revenue Accounting Supervisor-fin
2 weeks ago
Oracle Bengaluru, Karnataka, IndiaManages a team of migrations analyst to assist the sales organization in the generation of license revenue and help customers better manage their licenses through the accurate and timely migration of customer's existing licenses in line with Oracle Policies · - Develop and mainta ...
-
Search Engine Optimization Executive
2 weeks ago
Mailing data solutions Bengaluru, IndiaAn experienced SEO analyst with full-time experience is needed for Mailing Data Solutions. For clients, the SEO Analyst is in charge of putting SEO and social media strategy into action. The SEO Executive will also be responsible for researching advertising and website layout tre ...
-
Solution Architect
2 weeks ago
CGI Bengaluru, India**Job Title**: Solution Architect · **Position**: Solution Architect · **Experience**: 13+ years of experience · **Category**: Solution Architecture · **Main location**: India, Karnataka, Bangalore · **Qualification**: Bachelor of Engineering or Masters in Computer Applications · ...
-
Associate
3 weeks ago
Grant Thornton INDUS Bengaluru, India1 - 3 Years · 63 Openings · Bengaluru, Kolkata · **Role description**: · Develop an understanding of the Grant Thornton audit approach, methodology and tools · Demonstrate working knowledge of auditing and aptitude for technical accounting · Execute components of audit under remo ...
-
Solution Architect
2 weeks ago
CGI Bengaluru, India**Job Title**: Solution Architect · **Position**: Solution Architect · **Experience**: 13+ years of experience · **Category**: Solution Architecture · **Main location**: India, Karnataka, Bangalore · **Position ID**: · **Employment Type**: Full Time · **Qualification**: Bachelor ...
Senior Parts Order Analyst - Bengaluru, India - Caterpillar
Description
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Purpose:
At Caterpillar, we're working to help our customers build a better world. We wouldn't be the Caterpillar we are today without the exceptionally talented, bright and driven people who get the job done. This is your chance to help us make progress possible around the world – for our customers, for growing communities and for every member of our team.
We are looking for a competent Order Management Specialist for our Aftermarket Parts distribution division. There is a high sense of urgency associated with this role with emphasis on timely and accurate solutions on dealer/customer problems. Challenges include developing and meeting expectations in delivering results, considering and recommending alternative courses of actions, making timely decisions and developing greater communication skills.
What You Will Do:
Job responsibilities might vary, but could include:
Order Management Goals but are not limited to:
What You Have: