Sales Support Executive - Bengaluru, Karnataka, India - London Stock Exchange

London Stock Exchange

Verified Company

Bengaluru, Karnataka, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Role Profile

The role of the Market Data Sales Support Executive is to handle all post sales procedures for the LSE Market Data team.

This is a client-facing role and includes, but is not limited to, order fulfilment, billing processing, cancellations and changes, client support and data management.

The support executive will be responsible for all sales administrative duties and assisting the sales and account managers in gaining and keeping customers.

Key Responsibilities

Processing of all the sales transactions for the Team and supporting all posttrade activities including KYC checks and document execution
Lead daytoday operation of the Market Data Licensing Portal and Data Shop Admin functions including campaign creation, validity checks, data uploads and opportunity amendments tracking through to completed orders
Working closely with the Billing and Credit Control departments to ensure customers are invoiced accurately and in a timely manner
Lead on external invoicing accuracy and respond to queries from all clients and finance teams
Resolves complex customer requests or complaints, along with day to day query management in a timely manner.
Produce monthly sales and management reports to Finance Teams for reconciliation and analysis
Data Steward responsibilities and Data Management formulating management techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data
Management of the European Commission (EC) Commitment Requirements, ensuring accuracy and timeliness of information each month
Good understanding of sales lifecycle
Strong relationship management and interpersonal skills
Selfstarter with a commitment to excellence and a positive approach
Confident attitude and willingness to learn
Analytical skills, attention to detail, and ability to prioritise effectively
Positive outlook and team player
Advanced Excel skills an advantage
Salesforce knowledge an advantage

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built.

Our values of
Integrity, Partnership ,
Excellence and
Change underpin our purpose and set the standard for everything we do, every day.

They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries.

However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business.

You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth.

Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer.

This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.

Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Job ID R0080165