Student Induction Advisor - Noida, India - Study Group

Study Group

Verified Company

Noida, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Contract type:
Full Time - Permanent

Location:
Noida, India

As the Student Induction Advisor, you would be responsible for providing outstanding customer service and sales support to international students as they make their final steps towards beginning their course.

This would involve offering advice on visa requirements, travel preparation, and course information.

Additionally, you would need to ensure that all conditions for enrolment are met, so these students can begin their course seamlessly.

You will need to be friendly, helpful, and professional in all interactions with students to ensure that they are receiving the best possible service.

ABOUT THE ROLE

KEY RESPONSIBILITIES

Support students who have confirmed their place at their study centre choice, including providing advice on all aspects of the next steps to start their course
Present and prepare student arrival workshops and student networking events
Work alongside admissions and campus staff to assist in a smooth transition to the study centre for the student
Supporting Student Enrolment Advisors with the required tasks needed for their confirmed students
Maximising conversion rates from confirmation to arrival

Essential Criteria

Knowledge of the Student Visa Regulations (Tier 4)
Fluency in written and spoken English
Outstanding Customerservice orientated approach
Driven, resultsorientated and focused nature
Excellent attention to detail and communication skills
Sensitivity to cultural and linguistic differences
Highly IT literate
Strong organisational skills and ability to meet deadlines and targets (You will support approx. 200 students per year)

Desirable Criteria

Knowledge of overseas education systems
Knowledge of overseas education systems
Experience of using Sales Force CRM
Fluency in Arabic or Urdu

ABOUT YOU

EXPERIENCE

Knowledge of overseas education systems
Knowledge of the Student Visa Regulations (Tier 4)
Outstanding Customerservice orientated approach
Experience in using SalesForce CRM
Tertiary educated, preferably with relevant experiences
Excellent attention to detail and communication skills
Fluency in written and spoken English

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ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential.

With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed.

Our global network of offices and university partnerships ensure that students receive the best educational services available.

Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes.

For successful applicants, the following checks will be conducted

Criminal Background Check (countryspecific), x2 References, ID and Right to Work checks as well as Education Verification.

We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace.

We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor.

We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.

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