Debt Collection Executive - Mumbai, India - Atradius

Atradius
Atradius
Verified Company
Mumbai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Atradius

The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries.

The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.

Job Responsibilities

Recoveries (insured clients) & Collections (uninsured clients) Responsible for the recovery of monies owed to clients in respect of credit insured transactions, bonds and of uninsured debts placed for collections.

Activities include direct debt chasing as well as liaison with 3rd party debt collectors, legal representatives and/or administrators/receivers.
Responsible for contacting debtors by telephone in order to successfully collect on the debt that they owe.

Responsible for the improvement of collection processes and results; reduce time to collection; decrease operating expense and/or Schedules reminder calls or escalates process; including a final notification that outlines next step if payment is not received.

Make follow-up communications a priority to ensure that customers keep their commitments.
Responsible for managing a portfolio of debts, implementing the agreed processes and systems to achieve desired goals and results.
Owning and maintaining the day to day relationship with client, debtors and 3rd parties including negotiation over recommended action
Assess the cost effectiveness of taking legal action and prepare suitable cases for transfer to the in house legal team or external parties
You may become involved in group projects, providing input and local technical knowledge to support the project group
Act as a supervisor in the absence of a team manager, prioritising workloads and monitoring case volume.


Job Requirements:

Minimum 5 years of Debt collection experience in a B2B environmentStrong experience in debt collection, preferably within the business to business environment
Legal collections experience / Legal Background or Legal qualification highly desirable.
Good communication skills, both on the telephone and in writing
Sound judgment and ability to assess cost effectiveness of actions
Ability to assess the situation and identify key factors
Proven negotiation skills, business orientation
Strong customer focus
Experience in developing and managing attorneys' network
Drive, ability to work well under pressure, prioritise and achieve deadlines.
Self starter, motivated and flexible in approach. Team player
Analytical thinker with ability to problem solve
Learns quickly and takes responsibility for own development
Excellent English both written and verbal
Previous experience working within the Credit Insurance sector is beneficial

Equal opportunities for all

Atradius Collections
Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts.

With a global network of collections specialists, lawyers and insolvency practitioners worldwide, Atradius Collections serves over 15,000 customers, supporting them to reduce client's trade risks through our efficient Business to Business focused trade invoice collections services such as Standby Services, Invoice Verification and Factoring transactions.

Atradius Collections is a business unit of Atradius Group, which forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance.

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