Collection and Retention - Delhi, India - SkillCircle

SkillCircle
SkillCircle
Verified Company
Delhi, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Skill Circle is a training organisation where we help millennials in building their career for today's most in-demand skills. We are building and tapping different niches, communities, and subnetworks and eventually upskilling them together through Skill Circle training.

SkillCircle's Digital Marketing & Data Science Course has taught more than 25000 students across India. We encourage students to consider options other than traditional job paths.

SkillCircle's focuses on mentorship-driven training with our network of 100+ mentors, with an emphasis on practical learning and exposure.


Full Job Description:


  • Communicating with customers and sales representatives.
  • Analysing customer behaviour.
  • Gathering information about customer complaints.
  • Developing aggressive retention strategies based on customer feedback.
  • Negotiating with customers to renew contracts and retain business.
  • Meeting with the sales team to propose customer retention solutions.
  • Writing and presenting customer behaviour reports.
  • Building positive relationships with customers and business associates.

What We are Looking For?

  • Bachelor's degree in sales, marketing, or related field.
  • 3+ years experience in a similar role.
  • Excellent customer service skills.
  • Strong conflict resolution skills.
  • Ability to remain calm and professional in stressful situations.
  • Advanced communication and interpersonal skills.
  • Empathy and patience.

Job Types:
Full-time


Experience:
Minimum 2 years experience.


Job Location:

CP

Salary:
₹20, ₹25,000.00 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)


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