Customer Service Associate - Kochi, Kerala, India - Chris Johnson Business IT Solutions
Description
To use the CCTV equipment proactively and to its optimum level to help the MIS executive for reporting of actual customer flow in the required format.
-Roles and Responsibilities:_
- Should have a good visual monitoring skill.
- To ensure all logs, reports and records are produced accurately and promptly.
- Standard keyboard skills and ability to communicate through it using packages such as word, outlook, excel, MS teams. Ability to input accurately and update and retrieve data.
- To operate the CCTV system in accordance with the systems standard operating procedures, and any other instructions issued from time to time.
- Immediate reporting of issues prescribed under the CCTV
- SOP.
- Active monitoring of all the related workflows of CCTV
- SOP.
- Viewing and monitoring customer dealing of multiple stores and inform the same to concern person related to any issues.
Pay:
From ₹16,000.00 per month
Schedule:
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
Language:
- English (preferred)
Work Location:
In person
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