SAP Customer Service Cs - India - Newforceltd

Newforceltd
Newforceltd
Verified Company
India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

SAP - Customer Service (CS):

  • 57 Years Full Time Jobs Market Rate India
    #Sap

#Fiori

#Sap_cs

Required Knowledge / Skills:
(In German - Erforderliche Kenntnisse/Fähigkeiten)


  • Bachelor's degree or equivalent from a recognized institution
  • Minimum of 7+ years of SAP
  • Customer Service (CS) / Service Management (SM) experience
  • Must have SAP CS experience for at least 3 full Project lifecycles and at least 1 in S/4 HANA Implementation Project
  • Strong SAP technical, configuration and business area knowledge in the CS module
  • Extensive knowledge of Installed Base Management, Service Order Processing and Resource Related Billing
  • Experience in Field Service, Inhouse Repairs, Service Contracts and Warranty Claim Management
  • Extensive knowledge of replacement processing including the Refurbishment process
  • Knowledge of labour activity posting and integration with the timekeeping system
  • We are also looking for people with integration capabilities and cross modular capability in SAP SD, MM/LE and Financial Accounting (FI) modules.
  • Resolve business issues by working with various groups within the company
  • Redesign procedures to suggested best business practices in concert with SAP functionality

Preferred Skills:
(In German Bevorzugte Fähigkeiten)


  • Good to have industry experience especially in After Sales and Services
  • Strong knowledge/experience in industry trends and SAP solution positioning for the industry.
  • S/4HANA Certification

Personal Skills:
(Persönliche Fähigkeiten)


  • Strong analytical skills, resultoriented and effective in problemsolving
  • Excellent communication and presentation skills
  • Team player and ability to work successfully in culturally diverse environments.

Duration: 6 Months


Location:
India

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