SAP Customer Service Cs - India - Newforceltd
Description
SAP - Customer Service (CS):
- 57 Years Full Time Jobs Market Rate India
#Sap
#Fiori
#Sap_cs
Required Knowledge / Skills:
(In German - Erforderliche Kenntnisse/Fähigkeiten)
- Bachelor's degree or equivalent from a recognized institution
- Minimum of 7+ years of SAP
- Customer Service (CS) / Service Management (SM) experience
- Must have SAP CS experience for at least 3 full Project lifecycles and at least 1 in S/4 HANA Implementation Project
- Strong SAP technical, configuration and business area knowledge in the CS module
- Extensive knowledge of Installed Base Management, Service Order Processing and Resource Related Billing
- Experience in Field Service, Inhouse Repairs, Service Contracts and Warranty Claim Management
- Extensive knowledge of replacement processing including the Refurbishment process
- Knowledge of labour activity posting and integration with the timekeeping system
- We are also looking for people with integration capabilities and cross modular capability in SAP SD, MM/LE and Financial Accounting (FI) modules.
- Resolve business issues by working with various groups within the company
- Redesign procedures to suggested best business practices in concert with SAP functionality
Preferred Skills:
(In German Bevorzugte Fähigkeiten)
- Good to have industry experience especially in After Sales and Services
- Strong knowledge/experience in industry trends and SAP solution positioning for the industry.
- S/4HANA Certification
Personal Skills:
(Persönliche Fähigkeiten)
- Strong analytical skills, resultoriented and effective in problemsolving
- Excellent communication and presentation skills
- Team player and ability to work successfully in culturally diverse environments.
Duration: 6 Months
Location:
India
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