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    Senior Associate - bangalore, India - Delhivery

    Delhivery
    Default job background
    Permanent
    Description
    Please enter job description :
    1. Ability to identify customer's LTL/PTL requirements and clearly communicate the product offerings to
    match their needs.

    • Service a geographical area/client segment to generate leads & sign new customers. Responsible for
    negotiation & pricing closure.

    • Manage a portfolio of customers and potential customers via personal sales visits, using face to
    face contact to provide a personal service.

    • Build a strong client relationship to ensure that the account performs and grows to its maximum
    potential, reducing attrition rate and minimizing opportunities for competitors to gain business.

    • Conversion of qualified leads into customers (First Time Buyers) across Major, Small and
    Medium Business Accounts and develop and penetrate existing accounts (Retention and
    Development).

    • Act as the customer's main point of contact, by liaising closely with the relevant departments within
    Delhivery to ensure that their queries, problems or issues are dealt with appropriately.

    • Monitor the health of accounts, service levels and enhace SOW growth. Prepare and present
    weekly/monthly reports detailing sales achieved and those predicted against targets.

    • To continually develop knowledge of Delivery's products/services and general commercial
    awareness to provide the best possible solutions to the customers.


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