Applications Support - Bengaluru, India - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.
JPMorgan Chase Bank, N.A.
Verified Company
Bengaluru, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
This role requires a wide variety of strengths and capabilities, including:

  • Responsiblity of meeting the batch SLA's and ensure all the intraday deliverables are met on time
  • Efficiently troubleshoot incidents and provide quicker resolution to problems
  • Participate in initiatives like incident reduction, performance optimization, disaster recovery, Sustained Resiliency etc
  • Collaborate with business stakeholders for process improvements
  • Effectively communicate about the daily issues and SLA breaches to management and business partners
  • Innovate and encourage other team members to improve stability and operational efficiency
  • Experience with Mainframe technologies. Cobol, CICS, JCL, DB
  • Should have experience on NDM, SFTP and MQ
  • Hands on experience in Production Support Environment
  • Should have good knowledge on ITIL process
  • Hands on knowledge in troubleshooting issues on Mainframe platform
  • Financial service experience on the areas of Banking, Payments processing etc
  • Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
  • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
  • Work in the early morning shift hours and provide weekend support on a rotation basis


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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