Customer Service Representative - Bengaluru, India - Wroots Global Pvt Ltd

Wroots Global Pvt Ltd
Wroots Global Pvt Ltd
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
As a Customer Support Associate, you will be required to consistently do the following:

  • Respond to customer queries in a timely and effective manner via voice or data channel or both.
  • Be kind, courteous, offer assurances and ensure that the solution offered meets the customer requirements
  • Use all provided tools and systems to perform required tasks that will help you perform better at my job
  • Use the 3'P's' approach of Patience, Professionalism and a People First attitude in your day to day work
  • A 'First time right' approach, customer centricity and eagerness to learn
Key Result areas

1. 0-2 years of work experience


  • Prior work experience in a contact center, customer service role etc
  • Customer first attitude
  • Great communication skills
  • Empathetic and friendly attitude
Mandatory Language - English and Hindi - Communication skills are non negotiable.


Salary:
₹18, ₹24,000.00 per month


Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (required)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (required)
  • Hindi (required)

Speak with the employer
Application Deadline: 11/08/2023

Expected Start Date: 10/08/2023
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