Customer Sales Associate - Maharashtra, India - Aditya Birla Group

Aditya Birla Group

Verified Company

Maharashtra, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Updated:
March 09, 2023

Location:
Maharashtra, India

Organization:
Metals

Key Result Areas/Accountabilities

Supporting Actions
Order & Finished Goods Management- Ensure order entry within 24 hrs of receipt of order.

Followup with plant for dispatch
OTIF Calculation
Coordinate with TM for hold release on a daily basis and give clearance to plant.
PFI to customer Coordinate with customers

Financial- Request for Credit check release as advised

Preparation of RCN in consultation with TM by 7th of every month
Sale intimation to Customer for payment
Sending Balance confirmation to customers and followup for payment
Request for refund
Liability provision to be sent on the 1st working day of the month.

MIS- Preparation of Monthly Report for the region by 5th of every Month

Order booking Report on daily basis
Daily Transit/Stock report
Assist in Audit
Price circular on every price change
Order tracking Matrix
Daily Sales report
MTD Plant/Product wise booking
Monthly customer wise performance
All India report

Co-ordination- Yearly visit to go-down and manage stock at lowest

Coordination with HO
Yearly visit to plant coordination

Visit to Customer

Need base
Support respective TM for specific customer
Coordination with customers and TM for sale projection

Digitisation and Digitalisation- Ensure timelines for Ekayan testing and integration

Active involvement in Digitisation initiatives and projects
Active involvement in Digitalisation projects such as RPA.

Key Accounts Management- Support Respective TM for specific KEY Account

Improve customer satisfaction level by providing better services
Visit Key Account & Support KAM Activity

Safety- a) Safe working environment at work place for team members and visitors.
- b) Ensure that basic safety practices at office and WFH and no unsafe condition at WFH/WFO