Customer Service Executive - Mohali, Punjab, India - InfluxService

InfluxService
InfluxService
Verified Company
Mohali, Punjab, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Role:
Customer Service Executive (fresher -1 year)


Location:
Mohali


Responsibilities:


  • Handle inbound/outbound customer calls regarding product/service inquiries and issues
  • Provide accurate information and assistance to customers
  • Resolve customer complaints and escalations in a professional manner
  • Maintain customer records and update information in the system
  • Identify and escalate priority issues to the appropriate team
  • Achieve individual and team targets for customer satisfaction and productivity
  • Follow company policies and procedures

Skills Required:

  • Excellent verbal and written communication skills in English
  • Strong customer service orientation
  • Fluent in English
  • Active listening
  • Attention to detail
  • Patience
  • Multitasking

Job Types:
Full-time, Permanent, Fresher


Pay:
₹15, ₹25,000.00 per month


Benefits:


  • Food provided

Schedule:

  • Monday to Friday
  • Night shift
  • US shift
  • Weekend availability

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)


Language:


  • English (preferred)

Location:


  • Mohali, Punjab (preferred)

Shift availability:

  • Night Shift (preferred)

Work Location:
In person
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