IT Solution Architect, Global Service Delivery - Gurugram, Haryana, India - Stryker Corporation

Stryker Corporation

Verified Company

Gurugram, Haryana, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Why join Stryker?:

Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

Know someone at Stryker?:

IT Solution Architect, Global Service Delivery
The Solution Architect will be responsible for governing architectural designs for integrated systems within and across ERP Platforms.

In this role the Solution Architect will partner with Business Analysts and Technical Analysts to understand the overall business need, define overarching operational requirements and govern high-level architectural specifications, ensuring feasibility, functionality, and integration with existing systems/platforms and participate in an overarching architectural design and model that will support Stryker's business and support needs.

Why join Stryker?

Know someone at Stryker?

Who we want:

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Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
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Strategic thinkers. People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.
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Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.

What you will do:

Ensure excellence in process execution across all operational processes (e.g., incident, problem, change, configuration, etc.) related to the service.
Lead continuous improvement initiatives to mature operations and increase visibility into service performance.
Oversee license and user management activities and review usage levels to ensure continuous compliance with contractual agreements and efficient use of the service per funded usage levels.
Ensure monitoring of services and related aspects of the service offering (e.g., support procedures) is in place to proactively identify and remediate issues and achieve delivery of service excellence.
Solicit and monitor customer feedback and respond with actions that drive continuous improvement.
Ensure documentation that is relevant to the service is maintained in a meaningful and accessible manner. This includes system documentation, requirements and test scripts, knowledge articles, and configuration and organizational information, emergency contacts / call lists, etc.
Ensure technical governance of the ERP portfolio.
Establish and monitor service KPIs. Publish metrics to IS leadership and service stakeholders.
Ensure platform is scalable and configured to meet growing customer numbers.
Analyzes, designs, plans, executes and evaluates work to time, cost and quality targets.
Push for quick adoption of project execution strategies that produce highly maintainable services with low TCO.
Minimize buildtorun transition by scrutinizing changes very carefully, opting to keep systems stable instead.
Ensure a smooth transition into operations and ensure this is documented.

What you will need:

At least 20 years of experience in the field or in a related area required.
Bachelor's Degree from an accredited university preferred; Bachelor's degree in the areas of Computer Science, Engineering, Information Systems, Business, or equivalent field of study required.
Strong knowledge of PC skills working with large datasets (Excel spreadsheets, PowerPoint presentations, Word)
Quick learner; ability to research and learn new technologies on own as necessary.
Strong critical thinking, problem solving and analytical skills.
Independent thinker can make technical decisions without extensive input from others.
Strong team player.
Ability to lead on and offshore technical teams.
Works effectively with crossdepartmental teams.
Excellent verbal and written communication skills.
Ability to facilitate discussions across the team to derive solutions.
Ability to selfdirect work efforts, meet deadlines, and produce consistent highquality work.

About Stryker

Stryker is one of the world's leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes.

Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

**About Stryker