Customer Service Representative - Mumbai, India - Stratton Hr

Stratton Hr
Stratton Hr
Verified Company
Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Hiring open for International Voice Process Role

Contact
:
HR Gunjan Oza

Job Role:
Customer Service Executive


Roles and Responsibilities:


  • Responds to queries from customer through chat to answer queries / inquiries, provide information and handle complaints regarding the organizations products or services.
  • Understands customer query and responds to it ensuring that all queries / concerns are answered via web chat.
  • Update account information and performs general maintenance upon customers request.
  • Understands customers needs and maximizes opportunities to promote relevant products and services.
  • Exhibits promptness and politeness using the appropriate language while answering customer queries.

Shift:
Rotational Shift /Flexible to work in any shifts and timings.


Salary:
Upto 40K in hand depending on last drawn.


5 days working, 2 rotational offs

Minimum Eligibility:
Graduate/HSC Freshers and experienced can apply


Location:
Malad West, Andheri East, Thane.


Job Types:
Full-time, Permanent, Fresher


Salary:
Up to ₹40,000.00 per month


Benefits:


  • Commuter assistance
  • Provident Fund

Schedule:

  • Evening shift
  • Night shift
  • Rotational shift
  • Weekend availability

Supplemental pay types:

  • Joining bonus
  • Overtime pay
  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

Speak with the employer
More jobs from Stratton Hr
See all jobs of Stratton Hr