Retail Store Incharge - Mohali, India - SPINOFF TECHNOPARK PVT LTD
Description
As a Retail Store Incharge in the LED lighting industry, you will be responsible for overseeing all aspects of the retail store's operations, with a primary focus on LED lighting products.
You will be expected to provide excellent customer service, manage inventory, and ensure the store's overall success.Key Responsibilities:
Customer Service:
Greet and assist customers in a friendly and knowledgeable manner.
Provide expert advice on LED lighting products, their features, and benefits.
Address customer inquiries, concerns, and product-related questions.
Inventory Management:
Maintain and update inventory levels of LED lighting products.
Place orders with suppliers to restock products in a timely manner.
Conduct regular stock checks and keep accurate records of inventory.
Visual Merchandising:
Create attractive and well-organized product displays to maximize sales.
Ensure that the store is clean, well-lit, and visually appealing at all times.
Sales and Promotion:
Develop and implement sales strategies to meet and exceed sales targets.
Promote sales through marketing initiatives, special promotions, and advertising.
Upsell and cross-sell LED lighting products to maximize revenue.
Staff Management:
Recruit, train, and manage sales associates, ensuring they provide excellent customer service.
Schedule shifts and assign tasks to staff members.
Monitor staff performance and provide feedback and coaching.
Financial Management:
Manage the store's budget, including expenses and revenue targets.
Keep accurate financial records and prepare regular reports for management.
Store Operations:
Ensure that the store is fully operational during business hours.
Address any maintenance or technical issues promptly.
Implement security measures to prevent theft or losses.
Compliance and Safety:
Ensure that the store complies with all relevant laws and regulations.
Maintain a safe and clean working environment for both customers and staff.
Product Knowledge:
Stay up-to-date with the latest LED lighting technologies and industry trends.
Educate staff on product knowledge and trends in the LED lighting sector.
Qualifications and Skills:
- High school diploma or equivalent (Bachelor's degree in business or a related field is a plus).
- Proven experience in retail management, particularly in the lighting or electrical industry.
- Excellent customer service and communication skills.
- Strong leadership and team management abilities.
- Basic accounting and budgeting skills.
- Proficiency in using pointofsale (POS) systems and inventory management software.
- Strong problemsolving and decisionmaking abilities.
- Attention to detail and organizational skills.
A Retail Store Incharge in the LED lighting industry plays a critical role in ensuring the store's success and providing customers with high-quality LED lighting products and services.
Salary:
₹12, ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Current salary ?
- Expected salary?
Experience:
- store incharge: 1 year (required)
Speak with the employer
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