Inbound Customer Service Advisor - Navi Mumbai, India - API Holdings
Description
Answer incoming calls from customers with inquiries on product orders- Analyze customer issues and assist in resolving within the required timeframe
- Coordinate with customers and ensure appropriate questioning to identify issues
- Manage all customer inquiries and summarize to present to management
- Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe
- Maintain accuracy of all data and verify the same for all customer services
Job Types:
Full-time, Permanent, Fresher
Salary:
₹12, ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
Language:
- English (required)
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