- Minimal Customer interaction under guidance.
- Understands Domain Process/sub process functions terminologies (such as SOP QC checklists).
- Project,Process Attempts Complex problems (procedures/processes) and refers to Supervisor/Line Manager in rare cases.
- Handle first level processing of transactions.
- Adhere to quality requirements achieve targets/volumes in given TAT(Turn around time).
- Proactively identify issues.
- Contribute to process improvement initiatives.
- Identify and report process changes.
- Adhere to the mandatory industry regulation and compliance requirements for the given process.
- Knowledge Management.
- Update Process documentation as appropriate for the process under guidance.
- Participate in knowledge transfer.
- People,Team Management.
- Adhere to org hygiene and compliance needs in terms of.
- a\Personal Utilization and Time sheet submission.
- b.
- Personal and new hire Assimilation.
- c.
- Attendance.
- d.
- Team Initiatives Collate team performance metrics.
- Manage break schedule/transport logistics for the team in the absence of his,her supervisor.
- MS Excel
- MS Office
-
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Senior Process Executive-Data - Hyderabad, India - Cognizant Technology Solutions
Description
Team Lead|Team Manager - B&L
Qualification:
Graduate (exclusion:
BE,BTech,MCA)Responsibility:
Business,CustomerMust Have Skills